Last updated: 10-09-2025
At Tech Hive AI, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://techhive.ae, use our services, or communicate with us.
By accessing or using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
- Information that identifies or relates to an individual, including:
- Name, email address, phone number
- Company name, job title, and professional contact details
- Billing and payment information (if applicable)
- Any other data you voluntarily provide through forms, emails, chat, or SMS
B. Automatically Collected Information
- When you interact with our website, we may automatically collect:
- IP address and browser type
- Device identifiers and operating system
- Website usage data (pages visited, time spent, referring links)
- Cookies and similar tracking technologies (used to enhance user experience and analytics)
C. Communication Data
If you opt in to receive SMS messages, email updates, or chat communications, we collect and store the relevant contact data and message content necessary to provide these communications.
2. How We Use Your Information
Tech Hive AI uses your information to:
- Deliver and improve our services and website functionality
- Respond to inquiries, support requests, and feedback
- Send appointment reminders, service notifications, or billing updates
- Process transactions and maintain customer records
- Customize your user experience and optimize our website performance
- Send promotional offers (only if you have opted in)
- Comply with applicable laws, regulations, and legal obligations
3. How We Share Information
We value your trust and handle your data responsibly.
Service Providers: We may share limited information with third-party vendors or contractors who perform services on our behalf (e.g., hosting, analytics, customer support). These vendors are bound by confidentiality agreements and are not permitted to use your information for their own marketing purposes.
Legal Compliance: We may disclose information when required by law, court order, or government request.
Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction, under equivalent privacy protections.
Important: SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
4. Your Privacy Rights
Depending on your state of residence, you may have certain rights under U.S. privacy laws such as the California Consumer Privacy Act (CCPA/CPRA),Virginia Consumer Data Protection Act (VCDPA), and others. These may include:
- The right to know what data we collect and how we use it
- The right to request access, correction, or deletion of your data
- The right to opt out of the sale or sharing of personal information (Note: Tech Hive AI does not sell personal data)
- The right to limit the use of sensitive information
- You can exercise your rights by contacting us at info@techhive.ai
5. Cookies and Tracking Technologies
We use cookies, web beacons, and analytics tools to enhance functionality and understand user behavior.
You can manage or disable cookies through your browser settings; however, some website features may not function properly without them.
6. SMS Communications
By providing your phone number and opting in, you consent to receive SMS messages from Tech Hive AI for service-related purposes such as:
- Appointment reminders
- Account updates
- Billing notifications
- Support or customer service follow-ups
- Message and data rates may apply.
- You can opt out anytime by replying STOP to any SMS message.
7. Data Retention
We retain personal information only as long as necessary for legitimate business purposes, such as providing services, fulfilling contracts, complying with legal obligations, or resolving disputes.
8. Data Security
We employ industry-standard administrative, technical, and physical safeguards to protect your data from unauthorized access, loss, misuse, or disclosure.
While no system is completely secure, we continuously review and enhance our security measures to protect your information.
9. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we discover such data has been collected, it will be deleted promptly.
10. Changes to This Policy
We may update this Privacy Policy periodically. Any revisions will be posted on this page with an updated effective date. Material changes will be communicated via email or website notice.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us:
Tech Hive AI
- ????Email: info@techhive.ai
- ????Website: https://techhive.ae
- ????Phone: +971 56 171 6993